ASSIGNMENT II

How to implement the strategy of the organizations?

·         Toyota Production System (TPS)

Toyota Production System based on the basic concepts of Just-in-Time (JIT) and Jidoka, the TPS can efficiently and quickly produce vehicles of sound quality, one at a time. JIT is to avoid the delivery of product (repeating order). They also achieve the best in quality and the shortest lead time with the TPS.

·         Initial Quality Study  (IQS)

The Toyota vehicle quality has been recognized by the JD Power Survey for Initial Quality Study. The IQS serves as the industry’s benchmark for new vehicle quality, both in design and production.

·        Kaizen

·        Standard Operating Procedure

By applying this SOP, they can help the operator to correctly do the assembly without making a mistake. The procedure in the SOP is a standardize procedure to be applied in the production line.

·         One Point Standard

To differentiate between better goods and defect goods

·         Kanban

The implementation of kanban is to avoid redundant process and to provide smooth in production and work-in-progress area.

·         After sales service

Toyota Company ensures Toyota Service Centres widely available and easily accessible by the customers. So, it is eases for the customers to reach them.

                          - offers wide range of service and products

                          - use only specially designed precision tools by their technicians

                          - make sure the distribution of Toyota Genuine Parts delivered at the right time

                          - provides Toyota Free Phone for customers easy access

·         Sales Operation

- Showroom located strategically at major cities nationwide

- Each sales personnel must show excellent performance

- Always keep track on market needs in terms of trends and innovations through market research

·         Applied 4 core values

- honour

- vibrant

- unshakeable

- pioneering

By applying this strategy, Toyota can avoid the bottleneck and increase the production line while achieving their finishing good as expected for the daily/weekly/monthly production.